PRIVACY & TERMS
PRIVACY POLICY
Safeguarding the privacy and security of our customers' personal information is paramount at Niflheim Records. Our privacy policy outlines the measures we take to protect your data, including secure payment processing, data collection practices, and communication protocols after a successful purchase. We are committed to maintaining the trust and confidence of our customers through transparent and responsible data handling.
We are committed to protecting your personal data. Below, we explain how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. RESPONSIBLE PARTY
The responsible party for data collection and processing on this website is:
Niflheim Records
Luis Alfredo Godoy Alvarez
Stabiusstr. 11
90489 Nuremberg
Germany
Email: kontakt@niflheimrecords.de
2. DATA WE COLLECT
We collect the following data when you interact with our website:
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Name and contact details (e.g., address, email).
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Payment information (e.g., bank account, PayPal email).
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Order history.
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Usage data (e.g., IP address, browser type).
3. PURPOSE OF DATA PROCESSING
We process your data for the following purposes:
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To fulfill your orders and deliver products.
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To respond to your inquiries.
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To analyze website usage and improve user experience.
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To comply with legal obligations.
4. SHARING YOUR DATA
Your personal data is only shared with third parties when necessary for:
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Payment processing (e.g., PayPal).
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Shipping (e.g., DHL or other couriers).
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Legal obligations (e.g., tax authorities).
5. YOUR RIGHTS
Under the GDPR, you have the following rights:
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Access to your stored data (Art. 15 GDPR).
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Rectification of incorrect data (Art. 16 GDPR).
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Deletion of your data (Art. 17 GDPR), provided there are no legal obligations requiring its retention.
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Restriction of processing (Art. 18 GDPR).
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Data portability (Art. 20 GDPR).
To exercise these rights, contact us at kontakt@niflheimrecords.de.
TERMS AND CONDITIONS
1. SCOPE OF APPLICATION
These terms and conditions apply to all contracts concluded through our online shop between Niflheim Records (Luis Alfredo Godoy Alvarez) and our customers.
2. CONTRACT CONCLUSION
A contract is concluded when you place an order and we confirm it via email.
3. PRICES AND PAYMENT
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All prices are final prices and include VAT where applicable.
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Payment methods:
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PayPal
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Credit card
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Bank transfer
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4. SHIPPING
Shipping costs and delivery times are outlined in detail in our Shipping & Returns policy, which forms an integral part of these terms.
5. RIGHT OF WITHDRAWAL
Customers have the right to withdraw from the contract within 14 days, as described in our Shipping & Returns policy.
6. LIABILITY
We are liable for damages caused by intent or gross negligence. Liability for slight negligence is excluded, except in cases of harm to life, body, or health.
7. GOVERNING LAW
These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.